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Contact us

Call +19293602951 for general enquiries. We're available every day from 8:30am to 5pm.

Email us Feedback and Complaints

Contact Us

+19293602951

Telephone

+19179602101

Telephone

+1917960201

Fax

info@the-abcbnk.com

General enquiries

 

Head Office

140 East 456 Street, 37th Floor
New York, NY 10017
United States

 

Paris, France

8 rue Halévy
75009 Paris, France
T: (33) (1) 4952 500

 

GERMANY

Neue Mainzer Strasse 75,60311 Frankfurt am Main Germany
T: (49) (69) 7703-00
E: abcib.frankfurt@the-abcbnk.com

 

London

Arab Banking Corporation House
1-5 Moorgate, London EC2R 6AB

 

Italy

ITALY
Via Amedei, 8
20123 Milan, Italy
Tel: (39) (02) 863 331
Fax: (39) (02) 86 450 117
Swift: ABCO IT MM
E-Mail: ? abcib.milan@the-abcbnk.com
T: (39) 332 863 3314

General Enquiries

Existing ABC Bank customer?

For a more personalised reply please log in to Internet Banking, go to 'My Messages' and send us a secure message.


New to ABC Bank/Don't have Internet Banking?

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We welcome your feedback

Your satisfaction is important to us. Please let us know if there's room for improvement or if you'd like to give our staff a round of applause.We do our best to resolve complaints as quickly and fairly as possible. Providing as much information as you can helps us to do just that. Of course, we also love to hear about positive experiences too and we'll pass your compliments on to the appropriate staff.

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    Still not satisfied? Talk to our Customer Care team

    If we have been unable to resolve your complaint and you wish to pursue it further, you can:

    • Request that your complaint is passed onto one of our Customer Care managers.
    • Contact one of our Customer Care managers directly on customer.care@the-abcbnk.com.

    A Customer Care manager will then investigate and attempt to resolve your complaint.

    The Banking Ombudsman Scheme

    If you remain dissatisfied, we will inform you that you may refer your complaint to the Banking Ombudsman Scheme for further consideration.

    The Banking Ombudsman Scheme is a free and independent service which helps people sort out unresolved problems they have with their banking service providers.

    You can also report information about ABC Bank or any of our advisors to the Financial Markets Authority.

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